Disneyland responded to riders stuck on the Incredicoaster at Disney California Adventure for more than an hour amid a scorching heat wave while rescue crews freed 20 people stranded on the 120-foot-tall roller coaster.
Disneyland employees in safety harnesses evacuated Incredicoaster riders and escorted them to safety after the ride broke down on the track just after 1:30 p.m. on Sunday, June 30, according to freelance media firm OC Hawk.
The Incredicoaster remained temporarily closed at 7 p.m. on Sunday following the malfunction, according to the Disneyland app.
Temperatures reached the mid-80s on Sunday at the Anaheim theme park ahead of a heat wave that is expected to bake Southern California for the next week or so.
Roller Coaster Malfunction
The incident occurred in the early afternoon, just as temperatures were climbing to their peak. Guests on the Incredicoaster found themselves halted mid-ride, suspended in the blistering sun. The Disneyland team acted swiftly, distributing umbrellas to offer some shade and mitigate the intense heat.
Witnesses reported seeing Disneyland staff, equipped with safety harnesses, carefully guiding each rider to safety. This process took over an hour, but all 20 individuals were safely evacuated without injury. The riders, though understandably distressed, were grateful for the quick response and care provided by the Disneyland team.
Impact on Park Operations
Following the incident, the Incredicoaster was closed for the remainder of the day. The Disneyland app updated visitors on the ride’s status, indicating ongoing safety checks and maintenance. By evening, it was still unclear when the popular attraction would reopen.
This unexpected malfunction occurred during one of the busiest times of the year for Disneyland, as summer vacations and holidays draw large crowds to the park. The heat wave predicted for Southern California adds another layer of challenge, as park operations must ensure the safety and comfort of guests in extreme weather conditions.
Heat Wave Precautions
The Anaheim theme park has been preparing for the heat wave with additional measures to protect guests and staff. Water stations, shaded areas, and cooling centers have been set up throughout the park. Disneyland officials are urging visitors to stay hydrated, wear sunscreen, and take frequent breaks to avoid heat-related illnesses.
The quick distribution of umbrellas during the Incredicoaster incident is part of these broader efforts. Disneyland’s proactive approach aims to maintain a safe and enjoyable environment despite the soaring temperatures.
Visitor Reactions
Guests at the park had mixed reactions to the incident. Many praised the Disneyland staff for their professionalism and swift action. Social media posts highlighted the calm and organized evacuation process, with several guests expressing their gratitude.
However, some visitors were disappointed by the ride closure, as the Incredicoaster is a major attraction. Families and thrill-seekers who had traveled specifically to experience the roller coaster were left hoping for a swift resolution and reopening.
Moving Forward
As Disneyland works to address the malfunction and prepare for the continued heat wave, the focus remains on guest safety and satisfaction. Regular updates will be provided via the Disneyland app and social media channels to keep visitors informed.
This incident serves as a reminder of the importance of readiness and swift action in ensuring a safe and enjoyable experience for all. With the right precautions and responsive measures, Disneyland aims to navigate the challenges posed by extreme weather and technical issues effectively.
Special Thanks to OC Hawk Reporting on the issue and OC Register with the story